Got done what needed to done. Polite staff. Didn’t feel feel pressured into the additional services that were recommended, so agreed to have them done. Really appreciated the complimentary buffing out of some paint that was scraped onto the side of vehicle.
the greeting area was very professional. Chris V. was the service mgr that took care of me, he was exceptional
The complete service call was very professional, while I was only there for an oil change I linlquired about a recall notice that had popped up on my screen. They had no trouble working that into the visit.
Ease of setting up appointment which included recall was convenient. Upon arrival greeted with personable and knowledgeable representative who effectively checked in vehicle and gave approximate time of completion. He came in a few times to give update. Very organized setup. During a very trying time. I as a senior with underlying conditions felt safe.
Customer service was great! The facility was very clean! Everyone working there was wearing a mask. The waiting room was very clean, and I was updated often as to when my car would be ready.
everything except a lack of knowing when my car was done. very good service, and clean car at end of service
I love that when I go to get my RDX service it's being done by the best and the service guy at the desk is very helpful. But I do not like the finance side when it comes to buy a car at this dealership. They will tell you one price and then change that price when it's time to sign the papers. Don't allow them to let you leave with the vehicle and sign the paper work later because the price might change like mine and by then your stuck with the new vehicle .
Professional service and paying attention to detail is what I look for in a dealership, Acura in Milford, CT does just that every time.
Craig Rich is the man! He was super helpful and very knowledgeable. There was no pressure at all and I will definitely be coming back to purchase another vehicle.
I enjoy the efficiency of the service department. Their estimated time was helpful in planning my day. They were accurate on their estimates of how long my wait time would be.
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